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System Monitoring and Problem Management

System failure due to infrastructure overloading can be prevented through remote monitoring.

The efficiency of a company is always based on the continuous availability of its information system (for example, the e-mail system). As a consequence, IT efficiency is then often measured on this parameter, and on the ability to give quick response to user problems.

From the control room of its Milan office, BRAIN FORCE, performs at least 300 system checks a day for each user’s system. This is done by connecting to the user LAN via a VPN (Virtual Private Network) or UMTS (Universal Mobile Telecommunications System). Therefore, as soon as a malfunction or overload is foreseen, our experts directly intervene to avert system problems or failure .

In this way, BRAIN FORCE clients are always rest assured that they will have the most highly qualified resources available that are necessary to ensure infrastructure efficiency without the worry of burdensome and costly expenses. For as little as 1000€ a month, our Remote Monitoring Service can help you experience greater IT efficiency and peace of mind.