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Microsoft Dynamics® CRM is a fully integrated system for managing relationships with customers (CRM, Customer Relationship Management). It creates and maintains a clear overview of customer data from the first contact through to purchase and post-sales. Plus, thanks to tools that optimize sales, marketing, customer service processes, and its integration with Microsoft Office Outlook, Microsoft Dynamics CRM provides a fast, flexible and convenient solution.
Additionally, it helps automate daily activities related to customer management, thereby increasing the productivity of workers. You'll find it provides a user-friendly solution for the sales, marketing and customer service staff of your company. Ultimately, all the information regarding your clients will be available for you to make better decisions.
Extended Relationship Management Solutions:
Starting from the management and optimization of customer relationships, Microsoft Dynamics CRM further expands on the various aspects of business organization. This also includes managing relationships with employees and partners and integrating a network of external suppliers and business partners.
Brochure
 Microsoft Dynamics CRM 4.0 |
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Some Verticals
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 Gestione attività di marketing |
Specific Business Sector Skill Areas
